Privacy Policy

Last updated: April 20, 2025

Introduction

NepiQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in various ways, including:

Personal Data

When you register for an account, purchase a product, or contact us, we may collect personally identifiable information, such as:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information

Usage Data

We may also collect information on how the website is accessed and used. This usage data may include:

  • Your computer's Internet Protocol address (e.g., IP address)
  • Browser type and version
  • Pages of our website that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Other diagnostic data

IQ Test Data

When you take an IQ test on our platform, we may collect:

  • Your responses to test questions
  • Test scores and results
  • Time taken to complete the test

How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To allow you to participate in interactive features of our website
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues
  • To process payments and fulfill orders
  • To send you promotional emails about new products, special offers, or other information we think you may find interesting

Disclosure of Your Information

We may share your information with:

  • Service providers we use to support our business
  • Business partners with whom we jointly offer products or services
  • Affiliates, in which case we will require those affiliates to honor this Privacy Policy
  • Law enforcement or government agencies, if required by law

We do not sell, trade, or rent your personal identification information to others.

Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our website.

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

Your Data Protection Rights

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your personal data. You have the following rights:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we discover that a child under 13 has provided us with personal information, we will immediately delete this from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By email: info@nepiq.com
  • By phone: +977 9805465115
  • By mail: Chauraha, Butwal, Nepal